Refund & Returns Policy

Nathan Champ (ABN ) honours your rights under Australian Consumer
Law. This policy describes how to request a return or refund.

Return window

You may return most items within 30 days of delivery for a
refund or exchange, provided the item is unused and in original packaging.

How to return

Email [email protected] with your order number to request a return authorisation.
Return shipping is at your cost unless the item is faulty or not as described.

Faulty or incorrect items

If you receive a faulty or incorrect item, we’ll cover return shipping and either
replace, refund, or repair the item per your preference and ACL rights.

Refund processing

Refunds are issued to your original payment method within 7 business days of
receiving the returned item.